Effective date: 6 August 2026.

CariTap Free has no subscription charge, so no subscription refund is due for use of the free plan.

CariTap does not collect subscription payment or card details for CariTap Free.

No automatic subscription charge is made when the 180-day period expires.

Merchant and shopper purchases

CariTap is not the seller of products listed by merchants.

Product cancellations, returns, delivery disputes, and shopper refunds must be handled directly by the relevant merchant.

Shoppers should contact the merchant shown on the store or in the WhatsApp order conversation for order-specific help.

Each merchant is responsible for publishing and following its own store policies.

Product refunds

The merchant determines whether a product order qualifies for cancellation, return, replacement, credit, or refund under its policies and applicable law.

Shoppers should review the merchant's delivery, return, and refund information before confirming an order.

Merchants and shoppers arrange payment directly using the options the merchant accepts.

CariTap does not collect or control shopper payments during this launch phase.

A bank, payment-link provider, or other payment service may apply its own terms and dispute process.

Cancellations

Merchants should tell shoppers how and when an order may be cancelled.

A shopper who needs to change or cancel an order should contact the merchant promptly.

Delivery, pickup, takeaway, and product-quality issues must be resolved with the merchant.

Email sales@caritap.me only for questions about the CariTap platform, not for a merchant product refund.

Future paid CariTap subscriptions

Any future paid CariTap subscription will have separate disclosed terms.

The price, renewal period, cancellation process, and refund rules will be shown before payment is collected.

Optional paid services will display their price, renewal, cancellation, and refund terms before payment is collected.

Optional paid services do not change the no-subscription-cost status of CariTap Free.

Account and service issues

For help accessing a CariTap account or store, email sales@caritap.me.

A technical issue does not create an automatic cash refund during a period in which no subscription fee was collected.

Any future service credit or refund will be handled under the paid terms in effect at that time.

Changes to this policy

The current version and effective date will be published on this page.

Contact

Questions about CariTap subscription billing may be sent to sales@caritap.me.

CariTap.Me is operated by The Canvas Guru in Trinidad and Tobago.

Questions about a shopper order must be directed to the relevant merchant.

Applicable rights

Nothing in this policy is intended to remove rights that cannot lawfully be excluded.

Merchants remain responsible for complying with consumer, tax, payment, delivery, and refund laws applicable to their businesses.