Effective date: 6 August 2026.

CariTap.Me is operated by The Canvas Guru in Trinidad and Tobago. This policy explains how information may be handled when people use CariTap accounts, stores, and public pages.

This policy applies to account holders, merchants, shoppers who submit information through merchant stores, and visitors to CariTap.Me.

Information we may collect

We may collect account details, store content, order and enquiry details, usage information, device and log information, and support correspondence.

How information is used

Information may be used to operate accounts and stores, deliver notifications, prevent abuse, troubleshoot problems, improve the service, and meet legal obligations.

Order and enquiry information is used to pass customer requests to the relevant merchant and support order management.

Device, log, and support information may be used to maintain security, investigate errors, and respond to requests.

Service providers and merchants

Information may be processed by hosting, email, analytics, security, and communication providers only as needed to operate the service.

Merchant store owners receive information that shoppers submit through their stores and are independently responsible for using that information lawfully.

Cookies and log data

CariTap may use essential cookies and similar technologies to keep accounts signed in, remember preferences, protect the service, and understand basic usage.

Browser controls may allow people to limit optional cookies, but essential account and security functions may require them.

Sale of personal information

CariTap does not sell personal information.

During the founding launch, CariTap does not use customer information to operate an advertising marketplace.

Retention

Information is retained only as long as reasonably needed for the service, security, disputes, backups, and legal obligations.

Backup copies may remain for a limited period after live information is corrected or deleted.

Some records may be retained where reasonably required for fraud prevention, accounting, legal claims, or compliance.

Security

Reasonable administrative and technical safeguards are used to protect information against unauthorized access, loss, misuse, or alteration.

No internet service can promise absolute security, and users should protect their passwords and account access.

Your requests

People may request access, correction, or deletion of their personal information, subject to legal and operational requirements.

Requests may be sent to sales@caritap.me.

Some information may need to be retained for legal, security, backup, dispute, or operational reasons.

Questions and complaints

Questions, privacy concerns, or complaints may be sent to sales@caritap.me. We will review reasonable requests and respond as appropriate.

Children

CariTap is intended for business users and is not directed to children under 13.

A parent or guardian who believes a child supplied personal information may contact sales@caritap.me.

Where appropriate, we will take reasonable steps to review and remove information submitted by a child.

International processing

Service providers may process information in other countries where hosting, email, security, analytics, or communication services operate.

We use providers only as needed to operate the service and expect them to apply appropriate safeguards.

Merchants are responsible for informing shoppers how their own business handles customer information.

Updates to this policy

The current version and effective date will be published on this page.

Material changes may be communicated through the website or account notices where appropriate.

For questions about this policy, email sales@caritap.me.